What are we talking about? We are talking about sales and business success.

I started this blog to talk about one of the biggest issues I saw as a sales manager.... Strategy and planning.  Why?  It takes time and none of us have enough.  In fact, I started Plan 2 Winfor the same reason.  We win, we lose, and we don't slow down and see why each occurred.  That is what I want us to do here.  Stop and talk about why we win and why we lose, and what we can do differently each time.  Good Selling!

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Sales Lessons from the 2008 Campaign

So what Sales lessons did we  learn from this long 21 months of presidential politics?  From a sales perspective, I would suggest a few things.

Trashing your competitor is viewed as "old school" 

People want answers and solutions to problems.  Anything that sounds like sales hype and competitor bashing doesn't work.  With so many sources of information available, it is too easy to get a different view and more factual data.  Buyers are past the scare tactics of the past (I am talking selling here).  Remember FUD?  (fear, uncertainty, and doubt)  FUD is less effective these days, since anything we say can be fact checked and researched in seconds. Trashing the competition among your base may work (see Salesforce.com @ Dream force), but without solutions to back it up, you are preaching to the choir.

More experience and time in the market does not equal immediate credibility

We have to earn the trust of the buyer everyday.  Every interaction that doesn't talk about them and their problems and their issues, is an interaction that that is not getting new customers.

Some people embrace change and others do not

If your product or service changes the way an industry or company does business, or changes the behaviors in a significant way, look for those people that are more open to change.  (Especially if you are a new disruptive technology)

Conventional wisdom can be TOO conventional

Don't be afraid to go after markets that you have never been able to penetrate before.  It could be your message and they may be receptive to a different message., especially if it is about them and their pain.

Anything stand out for you?

Comments

More experience and time in a market is often desired by companies, but this leads to the same ideas circulating amongst competitors over time.  
 
 
 
How do you get to customers unarticulated needs?
Posted @ Thursday, December 04, 2008 9:52 PM by Edwin
Good question. Getting them to realize that they they "need" something is not easy. What is easier, is to help them see the gaps that they currently have. If they see the gaps, then they realize that they need to fill them. Then the question becomes, "How important are the gaps?" Find the gaps (or the Pain in sales training speak) and they will articulate the need and solution. Then our job is to help them craft and articulate clearly the solution to the problem, and hopefully filling the gap with our offering.
Posted @ Monday, December 08, 2008 8:47 AM by Steven Harper
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